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Assessing frontline staff performance of service delivery in some selected hotels in Accra Metropolis.

Mensah-Kufuor, A. G.; Doku, V. (International Journal of Hospitality & Tourism Management, 2017)

The need of the Customer satisfaction means that how the customer perceives service delivery. Customer satisfaction will be a function of service that performance relative to the customer expectation. For this reason, it ...
Sanitation in Accra Technical University hostel and its environs: A case study of Accra Technical University old hostel.

Mensah-Kufuor, A. G.; Gablah, G. P. (International Journal of Hospitality & Tourism Management, 2017)

Sanitation and hygiene are among the powerful drives of human development as they affect quality of life at many levels including improved health and economic status. Until proper hygiene is consistently practiced everywhere, ...
Quality foodservice delivery in hospitals (inpatients’ perspective): A Case of Korle-Bu Teaching Hospital, Greater Accra–Ghana.

Mensah, E. E.; Adonu, R. E.; Ametepe, G. S. (ADRRI Journal of Agriculture and Food Sciences, 2017)

With health care industry competition on the rise, many hospital foodservice operations are looking for ways to improve patient satisfaction. It is against this background that this study ...
Assessing the effect of dawadawa stored under different temperature regimes in cooking.

Mensah-Kufuor, A. G. (International Journal of Hospitality & Tourism Management,, 2017)

Most Africans in general and Ghanaians to be specific have ignored their healthy and nutritious local meals and additives for foreign ones. These have become a major worry to many health practitioners and nutritionists. ...
Technical vocational education and training (TVET) as catalyst for entrepreneurial development of students in polytechnics: a case study of Accra Polytechnic, Ghana.

Kwapong, L. S. A.; Taylor-Abdulai, H. B.; Oduro-Nyarko, C.; Ampofo-Ansa, C.; Donkor, E.; Afriyie, E. O. (Higher Education Research, 2017)

Basically, the purpose of Technical and Vocational Education and Training (TVET) is to equip people with the technical and professional skills needed for socio-economic and industrial development of the country. The emphasis ...
Knowledge and practices of Hygiene of Fresh-Cut Fruit Vendors - A case study of New Juaben Municipality in the Eastern Region of Ghana.

Owusu, J.; Nartey, E.; Gamor, E.; Mensah, E. E. (International Journal of Technology and Management Research, 2017)

In recent times, many people prefer to purchase fruits which have undergone minimal processing probably due to lack of time and convenience. Fresh-cutfruits are ready-to-eat food, butcan be a source of ...
Assessment of Knowledge and Practices of Food Hygiene and Safety of Caterers in Senior High Schools in Ghana: A Case Study of Two Senior High Schools in Koforidua.

Nartey, E.; Owusu, J.; Gamor, E.; Mensah, E. E. (ADRRI Journal of Agriculture and Food Sciences, 2017)

With health care industry competition on the rise, many hospital foodservice operations are looking for ways to improve patient satisfaction. It is against this background that this study evaluated the foodservice quality ...
Legal regulation of alcohol sale in retail sectors of hospitality industry in Accra.

Mensah-Kufuor, A. G. (International Journal of Hospitality & Tourism Management, 2018)

This research examines the legal regulations governing the sale of alcohol in retail sectors of the Hospitality Industry in Accra, Ghana. The objectives of the study were to find out whether there are laws governing the ...
Hygiene and food safety practices of traditional caterers: A case study of Kantamanto Market in Accra, Ghana.

Baisie, M..; Torson, S.; Commey, V (ADRRI Journal of Agriculture and Food Sciences, 2019)

The study aimed at the activities of traditional caterers and how it affects the food safety of their customers. The population was ‘chopbar’ operators (traditional caterers) and customers at the Kantamanto Market in ...
Assessing service quality and customer satisfaction in Ghana’s Hotel Industry: A case study of engineering guest house–KNUST

Asirifi, G. H.; Senya, E. K. (Journal of Tourism, Hospitality and Sports, 2020)

Background: It has been generally observed that service quality plays a very instrumental role in customer satisfaction. This study therefore, examined the impact of service quality on customer satisfaction in Ghana’s hotel ...
Exploring the product development in beetroot for production purposes.

Graham, L. D. (Researchjournali’s Journal of Agriculture, 2020)

Beetroot (Beta vulgaris) is usually consumed for its medical properties, mainly as antioxidant and immune boosting. Fifty (50) conveniently randomly selected students and staff of Accra Technical University were chosen on ...
Elision in Esahie

Owusu-Ansah, V. (Ghana Journal of Linguistics, 2020)

One of the syllable structure changes that occur in rapid speech because of sounds influencing each other is elision. This paper provides an account of elision in Esahie, also known as Sehwi, a Kwa language spoken in the ...
Knowledge, attitude and practices (KAP) of foodservice providers, and microbial quality on food served in Kumasi.

Gyebi, B. E. A.; Annan, R. A.; Apprey, C.; Asamoah-Boakye, O.; Asare, C. Y. (Journal of Foodservice Business Research, 2020)

Background Poor Knowledge, Attitude, and Practices (KAP) of food safety and hygiene by foodservice providers lead to food contamination and pose health threats to consumers. This study assessed the KAP on food safety ...
Responsible material sourcing: An assessment of factors influencing construction material sustainability’ In: Laryea, S. and Essah, E. (Eds)

Ansah, N. B.; Adinyira, E.; Agyekum, K.; Aidoo, I. (WABER, 2021)

The term “responsible materials” refers to products that have been certified as meeting sustainability standards. Thus, the ethical management of sustainability challenges in the construction product supply chain is ...
Morphophonology of reduplication in Esahie.

Owusu-Ansah, V. (2021)

This paper discusses the interaction between constituent formation and alteration of sounds (i.e., morphophonology) in Akan reduplicated verb-forms. Specifically, we strive to look into two issues; the morphology of ...
Production and acceptability of tit-bits made from wheat and tiger nut flour blends.

Senya, E. K.; Kwaatemaa, F.; Sitsofe, K. R (. International Journal of Academic and Applied Research, 2021)

The study sought to produce tidbits from a blend of wheat and tigernut flour at varying proportions 100:0, 80:20, and 50:50. Three different samples were produced and a three digit code was assigned to the products. Product ...
Implementation of design thinking and innovation strategies by ghanaian companies: A case of CPC.

Okai-Mensah, C. K.; Howard, E. K.; Osei, M. A. (Proceedings of the Applied Research Conference in Africa, Springer, Cham., 2021)

Design thinking is seen as an iterative approach to problem-solving and helps businesses to continuously reposition and think critically about business problems in a more human-centric way. The whole process creates ...
Innovative work environment of an informal apparel micro enterprise with PDCA cycle: An action-oriented case study. In Aigbavboa, C., Mojekwu, J.N. Thwala, W.D., Atepor, L., Adinyira, E., Nani, G., and Bamfo-Agyei, E. (Eds).

Senayah, W.K.; Appiadu, D. (Springer, 2022)

Purpose: Working conditions are undoubtedly critical to the general well-being and performance of workers. The purpose of the study was to apply the Plan-Do-Check-Act model to improve the quality of the work environment ...
Contemporary Trends of the Bead Jewelry Industry in Ghana: A Case Study of the Krobo.

Baidoo, A.; Aidoo, J. B.; Asenso, K. (International Journal of Art, Culture, Design, and Technology, 2022)

This Krobo case study traces the history and looks into current trends in Ghana's bead industry in the jewelry sector and the reasons for the renewed interest in the usage of bead jewelry. It traces the historical and ...

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